SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yoga Apparel (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://legyoga.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Little bit smaller..but I am okay with it ❤
Perfect
very good quality
.
Very good quality. They stretch a lot and are very comfortable.
Très bien
Very nice fabric, washes well
Are great. Have 1,69 and 68 pounds asked was good.
Great fabric, mesh sewn, like the description, color, also is like the picture! Will Be great for yoga practice! Perfect
Delivery to chelyabinsk region from the moment of placing the order: 12.07. -29.07.2019. The track was tracked all the way. Bought for mom. At the time of purchase the cost was 478,26 rubles. Shtanka is good, mom said that the fabric is very pleasant to the body. I am happy with the supplier and the goods. On size 52 with wide hips-tugovato. But they stretch.
The product corresponds to the description. Light, comfortable
Accurate and fast delivery.
Everything is very good in quality and for their money, only small size. Overall satisfied, i recommend!
my 2nd purchase for a tall 10yr old girl.
Are a little short but comfortable
good
I measure 1.60mts weight 57 kgs me this miy fine but if you want much better fall one size more though this one looks great.
As picture
Parádny material. Objednala som si dalsie. Velkost Sedi podla tabulky
Excellent!
Quality pants, very comfortable and practical. Fast shipping. Recommended store. I'm 168/75, XXL fitted well.
Very comfortable and soft, i did well to order one size more than usual and it suits me very well.
Excellent quality, fast delivery.
Beautiful Color
The goods were sent to the wrong address. After long disputes money returned
Thank you, the order was received. the panties of the girlfriend liked, very satisfied. delivery to belarus 27 days from the date of payment.
Size very well very pleasant for the summer
Excellent
Perfect, very fast shipping. Arrived in 14 days. Thank you.
super.fast delivery
Perfect
I arrive very fast to mexico, i stay perfect, very good quality
Came during the parcel! Exact size thanks
Thin jersey, xxl to the russian 50 came well
Pants are light. soft fabric. but synthetics. on height 164 short (for me). The color is bright. the parcel was a month with tracking. but the courier without confirmation (did not reach) came himself